Privacy Policy

1. Who We Are

Aither Labs is a technology consulting firm providing data analytics, AI automation, and digital solutions to businesses worldwide. We operate primarily from Japan and India and serve clients globally on a remote basis.

For privacy enquiries, contact us at: hello@aitherlabs.com

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: name, email address, company name, service area of interest, budget range, and project description.
• Email correspondence: any information you include when contacting us by email.
• Phone and messaging: if you contact us via phone or WhatsApp, we may retain a record of that communication.

We do not use cookies for tracking, do not run advertising pixels, and do not collect data beyond what is necessary to respond to your enquiry.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and arrange a discovery call.
• Prepare and deliver a project proposal.
• Communicate about an ongoing or proposed engagement.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Sharing

We use Formspree(formspree.io) to receive contact form submissions. Your form data is transmitted to Formspree's servers and then forwarded to our email inbox. Formspree acts as a data processor on our behalf and is subject to their own privacy policy.

We do not share your information with any other third parties unless required by law or necessary to deliver a contracted project (in which case, we will inform you in advance).

5. Data Retention

We retain your contact information for as long as is necessary to manage our business relationship. If you would like your data deleted, please contact us at hello@aitherlabs.com and we will remove it within 14 business days.

6. Security

All data transmitted via our contact form is sent over HTTPS. We store email correspondence securely and limit access to authorised personnel only. We do not store sensitive financial information.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to our processing of your data.

To exercise any of these rights, email us at hello@aitherlabs.com.

8. Cookies

This website does not use tracking or advertising cookies. We may use technically necessary session data to ensure the site functions correctly. See our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be indicated by an updated "Last updated" date at the top of this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us at hello@aitherlabs.com.